What people have to say about our Free Legal Advice Centre

I was lucky enough to know of the amazing work of FLAC having studied my diploma at Edinburgh University. So when my partner and I were in need of legal advice I knew where to turn. The support we received from FLAC was incredible. If they had not given us such encouragement I honestly don’t think we would have pursued our discrimination case. We were quickly referred to the Faculty of Advocates’ pro-bono service and FLAC agreed to act as the instructing solicitor. This was crucial to the success of our case. Thanks to the wonderful staff and students who run FLAC my partner and I were able to seek justice for the terrible discrimination that we suffered. Knowing that discrimination law can work, and that there are people there who will support us to enforce it, makes life just that little bit easier.

— Mr N Gale, following success in a recent discrimination case against the owners of Glasgow’s Polo Lounge – read more here.

Can’t speak of the service highly enough. Thank you.

— Mrs T, Edinburgh

No-one could have done better or more. There should be a box to indicate a no. 6 on scale above. You would easily have qualified for 6 x excellent. Thank you.

— Mrs Y, Edinburgh

You were friendly, helpful, reassuring and clear – thank you very much.

— Name and address not supplied.

You are doing a great job and giving a most professional and helpful service.

— Mrs I, Perth

The service was excellent.

— Mr S, Edinburgh

Working in the Free Legal Advice Centre as a student gave me my first experience of working with a real client. It was a fantastic opportunity to experience the whole process, from meeting with the client to looking into the legal position and advising the client on their specific issue.  As well as that, it was great to be part of a service that provides free advice to people who need it.

— Kirsty Miguda

I continued my involvement in the Free Legal Advice Centre after my Diploma finished and have nothing but positive comments, although I am pleased that it now forms a compulsory part of the course.  I hope students use the opportunity to deal directly with clients, and more importantly to help someone who probably cannot afford legal advice with a problem that is weighing on their mind and causing sleepless nights – even if it seems like a simple problem to us.

— Laura MacMillan, DipPLP 2010 (Shepherd and Wedderburn LLP)

The Free Legal Advice Centre has a hugely positive role to play in supporting both students and clients.  Whilst the students are taught invaluable lessons in client care and gain practical experience, the clients benefit from the provision of quality free legal advice under the supervision of a qualified solicitor, which they may not otherwise have had access to.  For supervising solicitors, the experience is hugely enjoyable and rewarding, and I would encourage everyone to get involved.

— Nicola Gotts (Brodies LLP)